Proven Phone is redefining the used phone marketplace by ensuring trust, transparency, and convenience for buyers. Our smart kiosks exclusively feature phones supplied by verified sellers, guaranteeing quality and authenticity. With interactive diagnostics and a “try before you buy” option, customers can confidently test phones before making a purchase. By combining sustainability and cutting-edge technology, Proven Phone creates a secure and reliable platform that bridges the gap between digital convenience and physical assurance, empowering buyers to make informed decisions effortlessly.
Frequently Asked Questions (FAQ)
1. What is Proven Phone?
Proven Phone is an innovative marketplace for buying and selling used phones through smart kiosks. Our kiosks feature phones supplied by verified sellers, ensuring quality and authenticity, while offering buyers the convenience of testing phones before purchasing.
2. How does the “Try Before You Buy” feature work?
- Select a phone from the kiosk’s inventory.
- Tap “Try Before Buying” on the screen and enter your phone number.
- Place a credit card on the reader to put a hold on the card for the phone’s value.
- A locker will open, allowing you to retrieve the phone.
- You have 5 minutes to test the phone.
- To purchase the phone, keep it; to return, place it back in the locker and securely close the door.
If the phone is not returned within the time limit or verified as authentic upon return, the purchase will be authorized.
3. Are the phones verified for quality?
Yes, all phones are supplied by verified sellers and go through an interactive diagnostic process to confirm their functionality and quality before being listed in the kiosk.
4. What happens if I decide not to purchase the phone?
Simply return the phone to the locker within 5 minutes, ensuring the locker door is securely closed. The kiosk will acknowledge the return, and no charge will be made (although the hold on your card may remain for at least one day).
5. Can I test multiple phones?
Yes, you can test multiple phones. However, each phone will place a separate hold on your credit card, which could temporarily impact your available credit limit.
6. Do you store any personal information during the transaction?
We only require your phone number to facilitate the checkout process. No additional personal information is stored.
7. Who supplies the phones in the kiosks?
All phones come from verified sellers, including wholesalers and other trusted suppliers, ensuring the highest quality and authenticity standards.
8. How secure are the kiosks?
Proven Phone kiosks are built with durable 18-gauge steel and controlled remotely through a cloud server, ensuring your transactions are safe and secure.
9. What should I do if I encounter an issue with the kiosk?
If you experience any issues, you can contact our support team (info at provenohone.com) through the kiosk interface or by visiting our website for assistance.
10. Where can I find a Proven Phone kiosk?
We are actively expanding our network of kiosks. Visit our website to find a kiosk near you or to learn about upcoming locations.
Let us know if you have additional questions or need further assistance!